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Complaint – Emails

Example 1:

📬Subject: Complaint – [Product]

Dear [Name],

I am writing to express my disappointment with the [Product] that I purchased from your company. I have been a loyal customer for many years and have always been satisfied with the products and services that I have received.

However, on this occasion, I have been extremely disappointed with the quality of the [Product]. The product arrived damaged and did not function as expected. Despite my efforts to resolve the issue with your customer service team, I have not been able to get a satisfactory resolution.

I am requesting a full refund for the [Product] and for any associated shipping costs. I hope that you will be able to resolve this issue in a timely and satisfactory manner.

I look forward to your response and to a resolution that will restore my confidence in your company.

Sincerely, [Your Name]

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Example 2:

📬Subject: Complaint – [Service]

Hi [Name],

I am writing to express my dissatisfaction with the [Service] that I received from your company. I have been a customer for several years and have always been pleased with the level of service that I have received.

However, on this occasion, I was extremely disappointed with the quality of the [Service]. The service was inadequate and did not meet my expectations. Despite my efforts to resolve the issue with your customer service team, I have not been able to get a satisfactory resolution.

I am requesting a full refund for the [Service] and for any associated fees. I hope that you will be able to resolve this issue in a timely and satisfactory manner.

I look forward to your response and to a resolution that will restore my confidence in your company.

Best, [Your Name]

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Example 3:

📬Subject: Complaint – [Marketing]

Dear [Name],

I am writing to express my concern with the marketing efforts of your company. As a consumer, I have been receiving a high volume of unwanted and unsolicited marketing materials from your company, including emails, direct mail, and telemarketing calls.

I have made multiple attempts to unsubscribe from your marketing list and to opt out of these communications, but I continue to receive them. This is not only a nuisance, but it is also a violation of my privacy and my right to choose what marketing materials I receive.

I am requesting that you immediately remove my name and contact information from your marketing list and that you respect my request not to receive any further marketing materials from your company. I hope that you will be able to resolve this issue in a timely and satisfactory manner.

I look forward to your response and to a resolution that will respect my wishes as a consumer.

Sincerely, [Your Name]

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